Implementation Services
Implement and configure business technology as a standalone project or part of a larger plan.
A defined engagement from requirement to handoff
Standalone implementation does not require an AI Enablement subscription. Third-party licensing and hardware costs are distinct from Marathon Automation services.
Marathon Automation can scope and deliver approved third-party implementations independently of AI Enablement subscriptions. Licensing, hardware, vendor charges, and ongoing support are assessed separately.
Discover
Understand business processes, customer needs, current systems, constraints, and responsible people.
Define
Agree on scope, success criteria, deliverables, account ownership, pricing, and operating authority.
Implement
Configure the supported technology and establish the agreed workflow or capability.
Validate
Test normal paths and exceptions; obtain required review and approvals.
What this work can cover
New deployments
Set up approved third-party platforms and operational settings.
Migration and configuration
Move or organize permitted data, roles, settings, and procedures with validation.
Handoff and training
Explain what changed, who administers it, and how support is requested.
How this fits the Marathon Automation offering model
Standalone work
Consulting and third-party system implementation may be contracted independently.
AI Enablement
Customer-facing and organizational AI are delivered through the relevant Foundation and Organization plans.
Automation Enablement
Ongoing cross-system integrations and automation follow the contracted Automation Enablement authority model.
Implement the systems needed to publish and respond
Marathon Automation can separately scope setup and configuration of websites, advertising-related platforms, CRM, and other tools; implementation is not automatically a recurring plan or custom software development.
Content, channel, customer journey
One business brief can inform the outward message and the systems that receive the response, provided the appropriate people approve each step.
Build a more connected business.
Discuss your business systems, customer experience, and next implementation priorities with Marathon Automation.