Foundation & Support
Customer-facing AIManaged website on a Marathon Automation-supported platform, chatbot, public-facing AI profile, hosting, maintenance, and support.
Solutions / Commercial Offerings
Solutions
Start with a campaign, customer question, or business need. Apply AI and automation to the full journey—not marketing alone.
Commercial offering families
A staged path from customer-facing AI to connected automation
Organization & Support
Organization-wide contextIncludes Foundation; expands the organizational knowledge model, AI guidance, content generation, prompts, and readiness for automation.
System Support models
Connected business operationsIntegrations and automation connected to approved business platforms, governed by Advisory, Shared Administration, or Operational Partnership authority.
Organization & Support includes Foundation & Support. Automation Enablement requires an active Organization & Support plan. Customers may enroll directly in Organization; the Foundation deliverables are established first without requiring a separate Foundation purchase.
Automation support
The authority model sets who does the work
01
System Support Pro
Advisory. Marathon Automation analyzes, monitors, investigates and recommends. The client administers and executes.
02
System Support Admin Pro
Shared administration. Marathon Automation performs approved automation-related changes within delegated scope; the client remains primary administrator.
03
System Support Partner Pro
External operational administration. Marathon Automation operates covered automation-related surfaces within scope; client retains ownership and strategic control.
Solution patterns
Explore representative business workflows
AI Workflow Systems ↗
Reusable AI-assisted operational workflows.
Customer Operations ↗
CRM, onboarding, intake, and support systems.
Internal Operations ↗
Administrative, HR, and internal workflow systems.
Communication Systems ↗
VoIP, email, chat, and communication infrastructure.
Workflow Automation ↗
Operational automation systems and integrations.
Reporting & Visibility ↗
Operational dashboards and reporting workflows.
Business Continuity ↗
Backup, redundancy, and operational continuity systems.
AI Knowledge Systems ↗
Internal AI knowledgebase and documentation workflows.
Operational Runtime Systems ↗
Runtime-based operational coordination systems.
Pricing and implementation scope are quoted based on the engagement. Third-party licenses, hardware, usage, and vendor charges are separate. Trials, pilots, and promotions are not advertised unless an actual offer is established.
Commercial considerations
Pricing follows the actual work and support burden
Implementation services and subscriptions are scoped independently of customer-owned vendor licenses, hardware, and variable usage costs. Prices depend on requirements, supported platforms, and the administration needed.
A service may initially require manual or partially automated fulfillment. When that raises the direct operational cost, the affected service can be priced accordingly without forcing a customer to change the administrative support model for their entire Automation Enablement plan.
Public or privately offered trials, pilots, coupons, and promotional terms may be introduced later on a case-by-case basis; none is asserted as currently available.
Digital / marketing / business context
From a marketing request to a connected business result
Whether the request starts with a promotional offer, an AI chatbot, or a customer follow-up problem, Marathon Automation addresses the shared context and systems behind the outcome. Marketing is one application—not the limit of the AI and Automation Enablement model.
A consistent message
Align campaign facts across the website, blog, ads, and social channels.
An authorized route to market
Confirm account access, administration, approvals, publishing methods, and costs.
A broader customer journey
Connect inquiries to the teams and systems responsible for fulfilling the promise.
Functional example / content to delivery
A marketing request crosses both offering families.
Foundation maintains the supported website and customer-facing AI profile. Organization adds broader content-generation capabilities and business context. Automation Enablement addresses the approved integration and administration of delivery platforms and workflows.
AI ENABLEMENTFoundation
Website, chatbot, and public business context.
AI ENABLEMENTOrganization
Campaign messaging, articles, ads, business content, and AI knowledge.
AUTOMATION ENABLEMENTExecute & connect
Covered marketing platforms, publishing pathways, CRM, reporting, and support authority.
Automation Enablement requires active Organization & Support; direct enrollment in Organization is possible, with Foundation delivered first. All publishing and campaign activity depends on service scope, access, and client approval.
Compare operating models →Start a conversation
Build a more connected business.
Discuss your business systems, customer experience, and next implementation priorities with Marathon Automation.